How Our Privacy Policy Applies
Our Privacy Policy covers the information created when you open an account, complete phone verification, sign in from a mobile browser, contact support, or use a payment route. For DANA, OVO, GoPay and QRIS, we may retain transaction references, status updates and confirmation details needed to
-
1
match activity to your account; we do not need your wallet password to check a receipt. Bank transfer and virtual account records can include the bank rail used, such as BCA, BRI, Mandiri or BNI. We use this information to operate account access, detect unusual activity,
-
2
resolve payment questions and meet applicable legal duties. Access depends on local law, and our processing applies where local law permits. The current policy is the reference point if a payment screen, cookie setting or account form changes.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.